Privacy Policy

We at Doon Khabar Media Private Limited (Company, we, our, us) respect your privacy and are committed to protecting your personal data. In this privacy policy, we explain how we collect, use, and process your personal information when you access our Services. Unless indicated otherwise, this privacy policy applies to the Company’s website(s) and all of our mobile applications that have been made available on the Websites or for download (each, an App and together, Apps), as well as any related websites or other online properties owned or controlled by the Company (together with the Websites and Apps, the Platforms). Services mean to include all content, information, and related materials made available to you “as is” from our Platforms.

If you have any questions about your privacy on our website or our use of your personal data, please contact us. Please note that links from our website may take you to external websites which are not covered by this policy. We recommend that you check their privacy policies before submitting any personal information to such sites. We will not be responsible for the content, function, or information collection policies of these external websites.

1. What Information Do We Collect About You and How Do We Collect It?

1.1 We will only require you to provide personal information to us where it is necessary for us to provide you with a service at your request, such as when you contact us or register an account on our website. Certain identifiers will be collected by us automatically, and some identifiers will have to be provided by you directly. We enumerate the list as follows:

1.1.1 Information Collected by Us:

We may collect personal information about you whenever you use our services, such as by doing the following:

Accessing our Platforms by means of any web browser or device;
Enquiring about our products or services;
Purchasing our subscription packages on the Platforms;
Registration for our Services on our Platforms;
Initiating and maintaining correspondence with us.

1.1.2 This information may include the following:

Identification information such as user name, date of birth, gender, profile picture, qualification;
Contact information such as email address, mobile number;
Payment information (this is securely collected and processed by our payment service provider exclusively);
A device identifier (cookie or IP address or Device ID or Android Advertiser ID / iDFA ID);
Additional information relevant to your use of our Platforms and Services, such as one-time password sent for registration, your marketing preferences, survey responses, and feedback.

We may also collect certain sensitive personal information in the process of delivering our Services. We take extra precautions to ensure that such sensitive personal data is kept secure and confidential, and we will only retain this data for as long as necessary for the purposes for which we collect it.

1.1.3 Information We Collect About You from Our Platforms

We collect information using cookies and other similar technologies to help distinguish you from other users of our Platforms. This is used to streamline your online experience by saving you from re-inputting some information and also allows us to make improvements to our Platforms and analyze user statistics. For more information about how and why we use cookies, please take a look through our Cookie Policy.

When you visit our Platforms, we may collect the following information:

Which pages you access, view, and which links you follow;
Your IP address/device’s serial number or unique identification number and general location, including country, address, and pin code;
Details of the hardware and software that you are using to access the Platforms such as your computer/device name, your operating system, browser type and version, application version, operator name, screen size, CPU speed, and connection speed;
Any passwords that you use on our Platforms;
URL and time stamps;
Details of your visits to our Platforms and the resources that you access, including traffic data, location data, web logs, and other communication data.

1.2 Information We Collect About You from Other Sources

We may collect information about you from other sources. This may include:

Publicly available information.
Information you have shared publicly, including on social media.
Information from your interactions with our pages, Apps, groups, accounts or posts on social media platforms.

This list is not exhaustive; in specific instances, we may need to collect additional data for the purposes set out in this policy.

1.3 Information We Receive About You from Other Sources

Sometimes you will have given your consent to other websites, services, or third parties to provide information to us. This could include information we receive about you if you use any of the other Platforms that we operate or the other services that we provide. We will inform you when we collected that data if we intend to share those data internally and combine it with data collected on this website.

It could also include information from third parties that we work with to provide our products and services, such as payment processors, delivery companies, technical support companies, and advertising companies. Whenever we receive information about you from these third parties, we will let you know what information we have received and how and why we intend to use it.

We may also use web beacons to compile statistics about site usage. Web beacons are small pieces of code (also called pixels) embedded on the pages of websites or emails. We do not use web beacons to collect personally identifiable information about visitors. We may use these technical methods to deliver our web pages upon request, tailor our website/Application or Services to suit users’ interests, measure traffic, improve quality and functionality, and inform advertisers about the geographic locations of our visitors. We may also use web beacons in HTML emails sent to subscribers who have opted in to receive email from us to determine whether recipients have opened those emails and/or clicked on links in those emails.

2. How and Why Do We Use Your Personal Information?

We take your right to privacy seriously; therefore, we have identified the specific use cases for the identifiers as below.

2.1 Subscription or Paid Service Information

When you choose any subscription or paid service, we or our payment gateway provider will not collect your personal information such as address or billing information without obtaining your explicit consent for the same. Any financial information provided by you will be processed by third parties providing functionalities for such Services.

2.2 For User Generated Content

We offer you the ability to post content that other users can read (comments, reviews). If the law requires us to take down or edit your personal information, we will comply as necessary.

3. Sharing Your Information with Third Parties

We may share your data with selected third parties. For example:

Business partners to provide services that you request.
Our payment service provider processes payments on our behalf; we will share necessary details for this purpose.
Contact management systems send emails and messages.
Advertisers may receive information about you and/or your use of the Services.

There are exceptional circumstances in which we may disclose your information:

Required by law or legal proceedings.
Necessary to protect safety.
Necessary for crime prevention or detection.
Part of a merger or asset sale.

4. Single Sign-on Policy

This Single Sign-on Policy describes the information collected by us when you use SSO Login. This Policy does not apply if you access T.V. TODAY NETWORK LIMITED Services outside of the EU.

This policy covers the information provided by you on a third-party site (for example, via social media login). Privacy choices made on third-party sites do not apply to our use of the information collected through our applications.

5. How Long Do We Keep Your Personal Information?

We will only store your personal information as long as necessary for the purposes for which it was collected. We retain your information as required to meet your requests on our Platforms while complying with applicable laws.

6. How Do We Protect Your Personal Information?

We take reasonable steps to ensure your data is treated securely according to this policy. All information provided is stored on secure servers.

7. What Rights Do You Have in Respect of Your Personal Information?

You have rights regarding your personal data:

Right to access.
Right to correct inaccurate data.
Right to be forgotten.
Right to data portability.
Right to withdraw consent.

8. International Data Transfer

We may transfer your personal information globally for purposes described in this policy while ensuring adequate protection.

9. Changes to Our Privacy Policy

Any changes made in the future will be posted on this page and notified via email where appropriate.

This version was last updated on [insert date], and historic versions can be obtained by contacting us.

10. Contact Us

The data protection officer (DPO) appointed by Doon Khabar Media Private Limited is Mr. Aashish Tripathi who can be contacted at aashishtripathi@doonkhabar.com.

You can also write to: info@doonkhabar.com

Doon Khabar Media Private Limited
Registered office address:
Suddhowala, Dehradun, Uttrakhand, Near Primary School, Kuwa Wali Gali, Radhe Watika, Ground Floor,Near RCS Store, Pincode: 248007